Data Privacy Policy
We value your privacy here at Meadow Chain Link
Information We Collect
When you reach out to us for corporate flower arrangements or gift services, we collect information you voluntarily share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment information when you place orders, though this is processed securely through our payment partners.
For our corporate clients, we may gather additional business details such as company registration information, preferred delivery times, and budget considerations. This helps us deliver a service that is tailored to your business needs.
Our website automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this data to enhance our website performance and understand how clients discover our services.
How We Use Your Information
We use your personal information primarily to fulfill flower orders and deliver excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.
We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.
Information Sharing and Disclosure
Meadow Chain Link respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat the security of your personal data with utmost importance and implement appropriate technical and organizational safeguards to shield it. This includes secure data storage, encrypted transmissions, and restricted access to personal data within our organization.
Secure Storage
Personal information is kept in protected systems with access controls and ongoing security monitoring.
Encryption
Sensitive data transmissions are encrypted to safeguard information during communication between your browser and our systems.
Limited Access
Access is restricted to authorized personnel who need information to provide services.
Although we employ robust security measures, no method of transmitting over the internet is completely secure. We continually update our security practices to defend against evolving threats.
Your Privacy Rights
You hold important rights regarding your personal data. Depending on applicable laws, you may have the right to access, correct, delete, or limit the use of your personal data.
To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.
Data Retention
We keep personal information only as long as needed to provide our services and fulfill legal obligations. Retention periods vary depending on the type of information and the purpose for which it was collected.
Typical Retention Periods:
- Customer contact and order information: about three years after the last service interaction
- Payment transaction records: around seven years for tax and accounting requirements
- Website analytics data: roughly two years and two months for service improvement analysis
- Marketing communication preferences: until you unsubscribe or two years of inactivity
Cookies and Website Tracking
Our site uses cookies and comparable technologies to enhance your browsing experience and to understand how visitors interact with our site. Cookies enable us to recall your preferences and assess site performance.
You may manage cookie preferences in your browser settings. However, disabling certain cookies could affect how the site functions. For full details about our cookie practices, please review our Cookie Policy.
Third-Party Links
Our site may include links to third-party websites or services. This privacy policy covers only Meadow Chain Link and our website. We are not responsible for the privacy practices of external sites.
We encourage you to review the privacy policies of any third-party websites you visit via links on our site.
Policy Updates
We may revise this privacy policy periodically to reflect changes in our practices, offerings, or legal obligations. When significant changes occur, we will update the "Last Updated" date at the top of this policy.
We invite you to review this policy from time to time to stay informed about how we protect your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please get in touch with us.
Contact Us About Privacy
Meadow Chain Link Privacy Team
Floral Court, London
London, United Kingdom WC2E 9HA
Email: info@meadowchainlink.bond
Phone: +44 20 7946 0958
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within 7 business days.